+919037973555

Pantheeramkavu, Mankave Pantheerankave Road, POST, Olavanna, Kozhikode, Kerala 673019

REFUND POLICY

WELCOME TO VOXIGO

At Voxigo, we aim to provide reliable and high-quality business listing and promotional services. This Refund Policy explains the conditions under which refunds may be provided for purchases made through our platform.

  1. GENERAL REFUND POLICY

Our refund policy applies to paid listings, promotional services, subscriptions, and other services offered on Voxigo.

Refunds may be considered under the following conditions:

• Service Not Activated – If a paid service or listing has not yet been activated or processed, you may request a refund within 7 days of payment.

• Technical Issues – If technical problems from our side prevent service delivery and the issue cannot be resolved within a reasonable time.

• Duplicate Payments – If you are charged multiple times for the same service due to a technical error.

  1. NON-REFUNDABLE SERVICES

The following services are generally non-refundable:

• Activated or published business listings
• Featured promotions already started
• Advertisement campaigns already running
• Subscription fees after service activation
• Customized digital marketing or promotional services

  1. HOW TO REQUEST A REFUND

To request a refund, please follow these steps:

• Contact Support – Send your refund request through our official support channels or website contact form.

• Provide Details – Include your payment information, order ID, business name, and reason for the refund request.

• Review Process – Our team will review your request and may request additional information if necessary.

• Refund Approval – Approved refunds will be processed to the original payment method within 5–10 business days.

  1. REFUND REVIEW RIGHTS

Voxigo reserves the right to approve or reject refund requests based on service usage, activation status, policy violations, or suspicious activity.

  1. CHANGES TO REFUND POLICY

Voxigo may update or modify this Refund Policy at any time without prior notice. Continued use of our services after changes indicates acceptance of the updated policy.

  1. CONTACT US

For refund-related questions or assistance, please contact us through our official website:

https://voxigo.in